shop information
Notice of Japan's long holidays
There will be a long holiday in Japan from April 27, 2024 to May 6, 2024.
Therefore, the manufacturer will be closed.
Shipping may be delayed during this period.
Thank you for your understanding.
Thank you very much for choosing our online shop.
We buy products at Japanese beauty salons.
And we will ship the products from Japan.
The products will definitely be genuine.
We generally ship within 7 business days after placing your order.
There may be a delay if an item is out of stock.
About Delivery
- Delivery to overseas is not free.
- You can choose shipping methods.(EMS, small packet, Surface mail)
- Shipping fee is here!
- Shipping fee depends on weight.
For example,when you order LebeL IAU CELL CARE 1(500ml) 1 piece.
The actual weight is about 600 g.
The weight of the cardboard box is 120 g.
Total weight is 600g+120g=720g.
Please click here about shipping fee. - Please check if the goods can be imported in your country. If the export is refused by Japanese customs, we will give you a full refund. However, if the customs of your country refuses to import, you will only get a refund of the goods.
About Cancel
4% fee will be charged for cancellations after ordering.
Because when you place an order, we have to pay the credit card fee. The fee will not be refunded if canceled.
We are not accepting cancellation after shipping off.
About Custom duty and VAT
Customs duty and other taxes may be levied when the delivery your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
[About us]
