shop information
[Orders to France] Delays in delivery of orders due to the Olympic and Paralympic
We would like to inform you that, as per the French postal service, changes will be made to the transport system in France in the wake of the Olympic and Paralympic Games, which may cause delays in the delivery of your mail during the following period:
Country : France
Delay Period : From July 26 to September 8, 2024
Type : EMS, Small packet, Surface mail
Thank you very much for choosing our online shop.
We buy products at Japanese beauty salons.
And we will ship the products from Japan.
The products will definitely be genuine.
We generally ship within 7 business days after placing your order.
There may be a delay if an item is out of stock.
About Delivery
- Delivery to overseas is not free.
- You can choose shipping methods.(EMS, small packet, Surface mail)
- Shipping fee is here!
- Shipping fee depends on weight.
For example,when you order LebeL IAU CELL CARE 1(500ml) 1 piece.
The actual weight is about 600 g.
The weight of the cardboard box is 120 g.
Total weight is 600g+120g=720g.
Please click here about shipping fee. - Please check if the goods can be imported in your country. If the export is refused by Japanese customs, we will give you a full refund. However, if the customs of your country refuses to import, you will only get a refund of the goods.
About Cancel
4% fee will be charged for cancellations after ordering.
Because when you place an order, we have to pay the credit card fee. The fee will not be refunded if canceled.
We are not accepting cancellation after shipping off.
About Custom duty and VAT
Customs duty and other taxes may be levied when the delivery your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
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